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FaceTime HD Camera on MacBook Air 2013

Feb 17, 2017 Most Mac laptops have built-in iSight (or FaceTime) cameras. There is an older Firewire iSight that was used with older Macs and Minis. Check under Device Manager and look for FaceTime camera, if you are using the built-in camera. Here is an example. Most Macs today come with a built-in front-facing camera, often referred to as the FaceTime camera. It’s located near the top edge of the screen and turns on when you open an app that is able to take pictures, record videos, or make video calls. Since FaceTime activates automatically, there’s no need to wonder how to connect camera on Mac.


The FaceTime HD Camera on MacBook Air 2013 is very different from any previous iSight or FaceTime camera.
Except for the first FireWire iSight, every built-in camera Apple installed on their Mac is a USB camera. Most of the external USB camera we can find on the market follows UVC (USB Video Class) specification and can be used on the Mac without any extra driver. Before MacBook Air 2013, Apple also use UVC camera on MacBook Air, MacBook Pro, iMac and Cinema Display.
Use 'System Information' we can find Apple's built-in camera on the USB Bus.
MacBook Air 2011, FaceTime Camera (Built-in) on USB Bus

But on MacBook Air 2013, the built-in camera is nowhere to be found on USB Device Tree.
MacBook Air 2013, no camera on USB Device Tree

Now there is a new hardware category - Camera.
MacBook Air 2013, FaceTime HD Camera in the new Camera hardware category

This new FaceTime HD Camera could be the start of a new generation of Apple's built-in camera. Its hardware is so different that Apple even published a warning that some apps may not work properly with it, for example Final Cut Pro X v10.0.8.
FacetimeMacBook Air (Mid 2013): FaceTime HD Camera may not work with some applications
Webcam Settings 2.0 and FaceTime HD Camera on MacBook Air 2013
Due to this unexpected hardware change, Webcam Settings 1.5 and Sight Control 1.4 are unfortunately not compatible with the new camera. I had to order a new MacBook Air 2013 from Japan and have it shipped overseas to Taiwan so I can inspect the new hardware and try to find a solution.
Now I am pleased to announce - Webcam Settings 2.0 will officially support the new FaceTime HD Camera on MacBook Air 2013.
The new FaceTime HD Camera on MacBook Air 2013 has less hardware controls then previous models, which includes Exposure Time, Brightness, Contrast, Hue, Saturation and Sharpness.
Webcam Settings 2.0 basic settings for FaceTime HD Camera on MacBook Air 2013

There is a new control on this camera - Noise Reduction.
Webcam Settings 2.0 advanced settings for FaceTime HD Camera on MacBook Air 2013

Secrets of FaceTime HD Camera on MacBook Air 2013
The new camera can produce 720P (1280 x 720) video stream in uncompressed format (Y'CbCr 4:2:2 - uyvy) at 30 FPS. This represents a tremendous amount of data transmitting from the camera to host computer. It is beyond the bandwidth of a USB 2.0 Bus. Other webcam manufacturers overcome this issue by transmitting in a compressed format - usually Motion JPEG or H.264. A compressed format means reduced image quality, added cost to the compression hardware on the camera and added processing time and CPU power on both the camera and host computer.
Apple choose another way to overcome this issue, they connect the camera through a faster Bus. No, not USB 3.0, USB 3.0 webcams are rare and maybe not cost effective as of today. Instead, Apple connects the new camera through PCIe bus.
The funny thing is this camera declares itself as a Broadcom PCI device with PCI vendor ID 0x14E4 not with Apple PCI vendor ID 0x106B.

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AppleCamIn on PCIe bus, vendor ID 0x14E4, product ID 0x1570

I spoke to a friend work at Broadcom, he couldn't figure this out either. I think need iFixit to teardown the display of their MacBook Air 2013 and examine the camera module to find out what's going on. Oh! My MBA 2013 needs to keep in good shape so I can add new features to Webcam Settings, no teardown on this one, sorry :)

Are you about to make a FaceTime call but the camera on your Mac is not working? I have highlighted 5 ways you can use to fix the FaceTime HD camera problem. Here are the quick tips for dealing with the issue when you get the prompt “There is no connected camera” on your MacBook Pro or MacBook Air.

Before delving into the solutions though, here is something you need to know. Besides hardware challenges, problems affecting the webcam or camera arise when multiple processes what to use the same camera. As such, when a process using the FaceTime camera fails to terminate properly, it is bound to hog resources from the next application that wants to access the camera.

Now, the solutions.

When faced with the FaceTime no camera available on MacBook, the easiest fix to try is restarting your mac. The reboot will terminate all running processes and give you a clean slate to start with. However, if your FaceTime call is in a few minutes, you will have to try other quick fixes.

2. Quit Camera Apps

Quickly close apps that are associated with using the camera. For this fix, use the Activity Monitor App.

  • Go to the /Applications/Utilities folder and launch the Activity Monitor App.
  • Click on the “Process Name” on the top left column to list the applications alphabetically.
  • Click on “VDC Assistant” then on the “X” icon on the top left to close the app.

When a camera app is launched, it initiates the VDCAssistant process hence the reason you need to close it to allow FaceTime take over the camera resources.

An upgrade to the latest mac OS can cause your MacBook pro webcam not to work. Try the following steps for checking whether the camera works well or has other unrelated problems.

Log into another FaceTime account and test the built-in camera. This step will help you know if the camera isn’t working because of a user-specific issue or not.

Try using PhotoBooth or iChat to confirm whether the camera not working on FaceTime is application-specific.

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4. Solve the FaceTime not Connected in Display Problem

In some cases, the problem you’d facing is FaceTime HD camera not working on your MacBook Air. Fixing this issue is easy, although you have to do it manually.

  • Launch FaceTime on your MacBook pro or MacBook Air.
  • Go to Menu > Video, then choose “FaceTime HD Camera (Display)

That’s it.

5. Stop VDC Assistant Using a Command Line on the Terminal

Save the best for last. This last fix will solve the majority of your FaceTime camera issues. And it’s easy to follow and takes a very short time to execute.

VDCAssistant is a background process (daemon) that controls the functionality of the built-in iSight camera on the Mac OS. If your camera is not working on a Mac Pro or Air, this is one of those processes you should check first.

  • Close all applications that are using the camera on your MacBook (Skype, FaceTime, Google Hangouts).
  • Go to Launchpad > Terminal
  • Enter the following command: sudo killall VDCAssistant
  • Enter your login password when prompted
  • Then type the following command: sudo killall AppleCameraAssistant
  • When done, launch FaceTime and the camera should work.

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Those are the solutions to problems affecting your FaceTime camera. These solutions will also work when iSight cannot connect to Photobooth. Let us know if you managed to fix your FaceTime.